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满地可银行Cook and Quadra分行招聘CSR(我们又招人啦)
我们分行将要招聘一位Customer Service Representative,基本要求如下:
Job Description: | At BMO Financial Group, we believe in our people, and we provide them with a positive environment in which they can reach their full potential. As one of North America's highly diversified financial services providers, we are always looking for new and exciting ways to serve our clients. It is a dynamic work environment that makes good business sense.
Provide customer satisfaction excellence by creating a positive image and memorable impression. Promptly assist customers with a wide variety of banking transactions in a professional, knowledgeable, courteous & efficient manner. Operate & balance cash, process financial/non-financial transactions. Identify customer needs & match with appropriate products/services using relationship selling techniques. Make qualified referrals to other team members. Own customer inquiries/concerns/complaints. Ensure service recovery procedures and security & safeguarding procedures for prevention of loss are followed. | Job Requirements: | 1) Achieve Tier 1 accreditation
2) Proficient level knowledge of: all cash & transactional operations, specific bank technology applications, security & safeguarding requirements, Self-Management & Teamwork
3) Functional level knowledge of Everyday Banking products/services
4) Introductory level knowledge of: all other personal and commercial banking products and whom to refer, communication & rapport-building skills.
Desirable: Demonstrate initiative & desire for life-long learning.
BMO Financial Group thanks all applicants. We advise only those who qualify for an interview will be contacted.
At BMO Financial Group, we are committed to diversity and equitable opportunity for all individuals. |
招聘广告将在下周的某个时候正式贴在BMO网页上的"my career"一栏里。提前通告给大家,有意者可以准备简历,需要查询有关工作详情,可以与我联系,嗬嗬,welcome to my team!要成了,我们可就是同事了。
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银行账户信息,定存投资,个人贷款,房屋贷款。如果你想得到更多的咨询或更快的回复,可以给我来电或email:
Lina Feng 冯莉娜
Financial Services Manager
Bank of Montreal
Tel:(250)405-2181
lina.feng@bmo.com
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